Following high-level discussions between SGA and NGR, we have formed a partnership with NGR to deliver improved support for growers.
This will see NGR manage and deliver the SGA Grower Call Centre.
Under this arrangement, NGR will function as the first point of contact for growers seeking assistance with the SGA Portal and ISCC declaration. Common queries are also addressed in the SGA Frequently Asked Questions.
Where necessary, NGR will escalate specific issues to SGA for resolution. This collaborative approach is designed to streamline support and ensure timely assistance for all grower enquiries.
Grower support
- Refer to the SGA Frequently Asked Questions
- Email Sustainable Grain Australia at admin@sustainablegrain.com.au
- Call the NGR on 1800 556 630.